We collect your personal information directly from you in the following ways:
Depending on the circumstances of our interaction, the personal information we collect might be all or some of the following:
We use personal information and other information we collect so that we can provide our service, provide information about our service, improve our service, do business with our suppliers and partners and answer enquiries about our business.
We will only retain your personal information for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal information for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation.
To determine the appropriate retention period for personal information, we consider the amount, nature and sensitivity of the personal information, the potential risk of harm from unauthorised use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
We take all appropriate technical and organisational measures to ensure the integrity and security of the personal information held by TokenR.
This policy does not cover third party websites, products, or services even if they link to our services—you should consider their own privacy policies carefully.
We require all third parties who have access to the personal data we hold, to respect the security of your personal data and to treat it in accordance with the law.
In order to deliver the Flagsmith service, we rely on service providers (e.g. infrastructure providers, IT support services, data storage, financial payment management) to provide key functionality both in the operation of our service as well as the operation of our company. These service providers may have access to your limited personal data where necessary for the provision of their service. We do not allow our service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
We may also share your personal data with third parties to whom we may choose to sell, transfer or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy policy.
We may also share or reveal personal information if we are obliged or permitted to do so by law, or if it is required by law enforcement, fraud prevention, credit reference agencies, tax authorities or regulatory bodies.
Our servers are based in the United Kingdom and we don’t envisage data moving outside the UK. However, if we need to transfer data outside of the UK because one of our service providers has a server outside of the UK or for some other lawful reason, we will put in place appropriate safeguards to ensure that all personal data under our control is protected outside the UK to the same standard as if it were kept within the UK.
You have the right as an individual to manage the personal information we hold about you and make amendments if this is necessary. You are also able to withdraw any consent you might have given us to receive marketing communications.
You have several rights in relation to your personal information under data protection law. In relation to most of these, if you exercise them we may ask for information from you to confirm your identity and, where applicable, to help us find your personal information. We will respond to you within thirty days after we have received a valid request, by which we mean a request that is backed up with any identification documents that we have requested.
You have the following rights:
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A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.
We only use Strictly Necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website or make use of e-billing services.
You can exercise your rights and manage your information by contacting us at privacy@apiky.io